<aside> 👋🏼 Hello from the Puzzle team! We put this page together to help you better understand how to navigate and understand the Puzzle app. Whether you’re just getting started or are a longtime user trying to troubleshoot a specific issue, you’ve come to the right place.


<aside> ❓ If you have more questions, we’re here to help you out! + Request a new user guide … or reach out to us directly at [email protected].



FAQs - Puzzle

Summary of Puzzle by page

Getting Started Tips


Founders’ guide to burn and runway

Adding additional users to your company workspace

Reviewing your most important cash activity with Spotlight


Understanding your Puzzle chart of accounts (COA)

Adding an account to the Chart of Accounts

Confirm your opening balance

Dates and periods in the Puzzle General Ledger

Bank and credit card reconciliations


Addressing credit card payment discrepancies

Addressing Salaries & Benefits clearing account discrepancies